Privacy policy

Privacy Policy

Last updated: [DATE]

This Privacy Policy explains how The Fast Kitchen ("we", "us", "our") collects, uses, and protects your personal data when you visit thefast-kitchen.com (the "Site") and purchase our digital products. We are committed to protecting your privacy and handling your data in accordance with the EU General Data Protection Regulation (GDPR) and the Dutch Implementation Act (UAVG).

The Fast Kitchen is a trading name of [COMPANY NAME — same as Saint-Lio].

1. Who we are (Data Controller)

The data controller responsible for your personal data is:

  • Company: SAINT-LIO
  • Trading as: The Fast Kitchen
  • Chamber of Commerce number: 42021295
  • VAT number: NL005438402B73
  • Address: Kastanjestraat 29, 1971NE IJMUIDEN
  • Email: hey@thefast-kitchen.com

If you have any questions about this policy or how we handle your data, you can reach us at the email address above.

2. What personal data we collect

Because The Fast Kitchen sells digital products delivered by download and/or email, we do not need a shipping address and we collect only the data necessary to complete your purchase and support you.

Depending on how you use the Site, we may collect:

  • Order and contact details: your name, email address, and billing details (including billing address and country, where required for tax purposes).
  • Payment information: processed securely by our payment provider. We do not store your full card details on our servers.
  • Communications: any information you send us when you contact support or reply to our emails.
  • Marketing preferences: if you sign up to our newsletter or opt in to marketing.
  • Technical and usage data: IP address, device and browser type, and how you interact with the Site, collected via cookies and similar technologies (see Section 6).

3. How we use your data and our legal basis

We only process your personal data where we have a valid legal basis under the GDPR:

  • To deliver your purchase (send your download link/ebook, provide receipts and support). Legal basis: performance of a contract.
  • To comply with legal obligations such as tax and accounting requirements. Legal basis: legal obligation.
  • To send marketing emails about our products, where you have opted in. You can unsubscribe at any time. Legal basis: consent.
  • To improve and secure our Site, understand how it is used, and prevent fraud. Legal basis: our legitimate interests.
  • To measure and improve our advertising through cookies and pixels, where you have consented. Legal basis: consent.

4. Who we share your data with

We never sell your personal data. We share it only with trusted service providers ("processors") who help us run our business, under agreements that require them to protect it:

  • Shopify — our e-commerce platform, which hosts the Site and processes orders.
  • [Payment provider — e.g. Shopify Payments / Stripe / PayPal] — to process payments securely.
  • [Email/marketing provider — e.g. Klaviyo / Shopify Email] — to send order confirmations and (with consent) marketing.
  • [Analytics & advertising — keep only those you actually use, e.g. Meta (Facebook) Pixel, TikTok Pixel, Google Analytics] — to measure Site performance and advertising.

Action: confirm this list matches the apps actually installed on the The Fast Kitchen store, and remove any you don't use.

We may also disclose data where required by law or to protect our legal rights.

5. International data transfers

Some of our providers are based outside the European Economic Area (EEA), for example in the United States. Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as the EU Standard Contractual Clauses or an equivalent approved mechanism, so that your data remains protected.

6. Cookies and tracking

We use cookies and similar technologies to make the Site work, remember your preferences, and — with your consent — to analyse traffic and measure advertising.

  • Essential cookies are needed for the Site and checkout to function.
  • Analytics and marketing cookies are only set after you give consent via our cookie banner.

You can accept or decline non-essential cookies through the cookie banner and change your choice at any time in your browser settings.

7. How long we keep your data

We keep your personal data only for as long as necessary:

  • Order and invoice records: retained for 7 years to comply with Dutch tax law.
  • Marketing data: kept until you unsubscribe or withdraw consent.
  • Support communications: kept for as long as needed to handle your request and a reasonable period afterwards.

8. Your rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten"), where applicable.
  • Restrict or object to certain processing.
  • Data portability — receive your data in a portable format.
  • Withdraw consent at any time, without affecting processing already carried out.

To exercise any of these rights, email us at [privacy@thefast-kitchen.com]. We will respond within one month.

9. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. Payments and data transmission are encrypted (SSL/TLS). No method of transmission over the internet is 100% secure, but we work to protect your data at all times.

10. Children

Our Site and products are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date at the top.

12. Complaints

If you have a concern about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl) or, if you are in another EU/EEA country, with your local supervisory authority.